Last week, Ottawa resident Mike Wood realized his mail was missing, prompting him to contact Canada Post, which said his mail was being forwarded to another address.
According to CTV News, the Crown corporation is investigating after Wood’s mailing address was changed online by someone who paid the $117 fee before applying for several credit cards in Wood’s name. Wood said representatives from Canada Post wouldn’t tell him where his mail was being sent, adding police couldn’t offer any assistance without that information.
Canada Post said whoever allegedly stole Wood’s identity would have had to answer multiple security questions to change his mailing address; he claims he’s unsure how that’s possible.
Canada Post declined further comment until the investigation concludes.