Nine online retailers in Canada were honoured earlier this week at the third annual Canada Post E-Commerce Awards.
The retailers took top honours in their categories, ranging from large to emerging retailers in categories that focused on customer experience, Omni-channel integration and mobile experience as well as marketing and outreach programs.
According to a Canada Post release, the winners will share a $1 million total prize package that includes shipping services, customized direct marketing packages that include data and targeting solutions, and marketing exposure.
The winners are:
Best E-commerce Shopping Experience – Aritzia
Best Omni-channel Integration – Best Buy Canada Ltd.
Best Mobile Experience (Large) – TELUS
Best Mobile Experience (Small) – Yummi Candles
Most Creative Marketing Campaign (Small) – Carnivore Club
Best Customer/Community Outreach – MEC
Most Innovative Start-up – Tees for the People
Consumer Champion Award – The Roasters Pack
Canada Post E-commerce Innovator’s Award – Hudson’s Bay
“In just a few years, online retail has evolved tremendously in this country. From an increasingly sophisticated customer experience to customer acquisition and loyalty, retailers in Canada are improving all aspects of the e-commerce experience,” says René Desmarais, senior vice-president, parcels, at Canada Post.
The Canada Post E-commerce Innovation Awards were created in 2012 to fuel Canadian e-commerce growth and recognize Canada’s leading and emerging online retailers. The Awards bring together the top people in Canadian e-commerce each year to celebrate the industry’s innovation and entrepreneurship.